• 418 BROADWAY 6247 ALBANY, NY 12207-2922-995
  • Info@naviotrack.com
  • Office Hours: 10:00 AM – 6:00 PM

Privacy and Policy

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  • Privacy and Policy

Effective Date: 01 Jan 2026

NavioTrack (“NavioTrack”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our software, mobile applications, APIs, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

 

 

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you voluntarily provide, including:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Country or region
  • Fleet size and industry
  • Information submitted through demo requests, contact forms, or support inquiries

 

 

1.2 Operational & Usage Data

When you use NavioTrack services, we may collect:

  • Vehicle location data (GPS coordinates)
  • Device identifiers and tracker-related data
  • Trip history, events, alerts, and reports
  • Application usage data and performance metrics

This data is collected solely to provide and improve our services.

 

 

1.3 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring URLs
  • Cookies and similar tracking technologies

 

 

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our Services
  • Respond to demo requests, inquiries, and support tickets
  • Improve platform functionality and performance
  • Personalize user experience
  • Communicate service updates and important notices
  • Ensure security, prevent fraud, and enforce policies
  • Comply with legal and regulatory obligations

 

 

3. GPS & Location Data Usage

NavioTrack processes location and tracking data only on behalf of our customers.
We do not sell, rent, or use location data for advertising or marketing purposes.

Customers are responsible for ensuring that:

  • End users and drivers are informed
  • Required consents are obtained
  • Use complies with applicable local laws and regulations

 

 

4. Sharing of Information

We do not sell personal data.

We may share information only in the following cases:

  • With trusted service providers (hosting, analytics, email services)
  • When required by law or legal process
  • To protect our rights, security, or users
  • With customer authorization for integrations or APIs

All third parties are required to maintain appropriate confidentiality and security measures.

 

 

5. Data Retention

We retain information:

  • For as long as necessary to provide our Services
  • To comply with legal, accounting, or regulatory requirements
  • According to contractual agreements with customers

Customers may request data deletion subject to applicable laws and contractual obligations.

 

 

6. Data Security

We implement industry-standard technical and organizational measures to protect data, including:

  • Secure servers and access controls
  • Encryption where appropriate
  • Regular monitoring and updates

However, no system is 100% secure, and we cannot guarantee absolute security.

 

 

7. Cookies & Tracking Technologies

NavioTrack uses cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and performance
  • Enhance user experience

You may control cookie preferences through your browser settings.

 

 

8. International Data Transfers

NavioTrack operates globally. Your information may be processed or stored in countries outside your own.
We take appropriate measures to ensure data protection consistent with this Privacy Policy.

 

 

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent where applicable

Requests can be submitted via the contact details below.

 

 

10. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties.

 

 

11. Children’s Privacy

NavioTrack services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

 

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

Continued use of our Services constitutes acceptance of the updated policy.

 

 

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please get in touch with us:

NavioTrack
📧 Email: info@naviotrack.com
🌐 Website: https://naviotrack.com

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